Frequently Asked Questions

Back2Tap Program

 

Is my tap water really safe to drink? And even if it is, I don’t like the taste – what should I do?

We’re going to connect you to the experts for an answer to this question. In a nutshell, the U.S. has invested a tremendous amount of resources on a highly-efficient municipal water delivery system that is more regulated by the EPA than bottled water which is regulated by the FDA (and about 40% of bottled water is actually filtered tap water!).  You can find answers to your tap water questions from the EPA at www.epa.gov/ogwdw/faq/faq.html.   Also, the Natural Resources Defense Council has conducted extensive tests on municipal water supplies as well as on bottled water and you can find more information at www.nrdc.org/water including information on how to select a water filter for your home. Bottom line, better to filter your tap water at the point of use and drink from a reusable bottle than to drink water from a disposable plastic bottle!

How do I run a Back2Tap fundraiser?

Take a look at our Fundraising Coordinator Kit found under our Schools & Groups tab to learn more about running a custom bottle fundraiser.  It has a lot of the information you need.  Then you can register your school on-line and contact us at customerservice@back2tap.com or call 866-B2T-3453 to get started.

How much do the Back2Tap bottles cost if I buy in bulk?

The pricing depends on the number of bottles you need and the type of logo you would like to print.  Please contact us at customerservice@back2tap.com or call 866-B2T-3453 with your custom bottle needs and we’ll get you the appropriate pricing.

Can I get a sample?

Yes, we can mail you a sample. Please call us at 866-B2T-3453 to discuss your sample needs.

What is the minimum order size for a custom Back2Tap bottle?

65 Bottles.

Can you print any logo?

We have been able to print every request so far.  We are limited, though, to 3-color logos.

What are your lead times?

Approximately 3-4 weeks once we have final artwork and a 25% deposit. Depending on the number of orders being printed at any given time, we may be able to turn an order around in 2 weeks.

Do you have any educational materials I can use?

Yes! Check out our website for many on-line educational materials, especially in the Schools & Groups and Resources tabs.

Will you come and speak at my school about 2?

Given the hundreds of schools across the country that are looking into our Back2Tap program, we are not able to get to every school that asks.  However, we have set up the program with many on-line tools for you to use and we would be happy to assist you in any way we can.  Contact us at customerservice@back2tap.com or call 866-B2T-3453.

Do you ship internationally?

Yes.  Your shipping cost would include any customs fees required.



Click for Product Quality Questions

 

Click for Product Use and Product Care